WHOLESALE HQ

Privacy Policy

At Wholesale HQ, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use and safeguard your data when you interact with our business through our website, email or other communication channels.

Applies to: Website, email and other business communications Contact: info@wholesalehq.co.uk
YOUR INFORMATION

How WHQ handles personal data.

We collect only the information needed to process orders, communicate with customers, improve our services and meet legal or regulatory obligations.

Policy at a glance

This page explains the main ways Wholesale HQ handles customer and website data.

  • We do not sell or rent personal information
  • Payment details are processed through secure payment providers
  • Marketing is sent only where you have opted in
  • You can request access, correction or deletion of personal data
  • Data is retained only for as long as necessary or required by law
01

Information We Collect

Personal Information

  • Name
  • Business name
  • Contact details, including email address and phone number
  • Billing and shipping addresses
  • Payment details, processed securely through our payment providers

Non-Personal Information

  • Browser type
  • Device information
  • IP address
  • Website usage data, such as pages visited and time spent on site
02

How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate with you regarding your purchases or account
  • Provide customer support and respond to enquiries
  • Improve our products, services and website experience
  • Send marketing communications where you have opted in
  • Comply with legal and regulatory requirements
03

Data Security

We take data protection seriously. Personal information is stored securely and accessed only by authorised personnel.

We use appropriate technical and organisational measures to safeguard your data against loss, misuse or unauthorised access.

04

Sharing Your Information

Wholesale HQ does not sell or rent your personal information to third parties.

However, we may share limited information with:

  • Trusted service providers, including payment processors and delivery partners
  • Legal authorities where required by law

Third-party partners are expected to handle your data securely and in accordance with applicable data protection laws.

05

Cookies

Our website may use cookies to improve user experience, analyse site performance and personalise content.

You can control cookie settings through your browser at any time.

06

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications at any time
  • Request details about how your data is processed

To exercise these rights, contact Wholesale HQ using the details below.

07

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy or where retention is required by law.

08

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, contact Wholesale HQ using the details below.

PRIVACY ENQUIRIES

Contact Wholesale HQ

If you want to exercise your data rights or ask a question about this policy, use the official contact details shown here.

Business Wholesale HQ
Email info@wholesalehq.co.uk
Phone 07354 004790
Address Ingleby House, 11-14 Cannon St, Birmingham B2 5EN

This page presents Wholesale HQ's existing Privacy Policy in the updated WHQ website style. If the business's data practices, service providers or legal obligations change, the policy wording should be reviewed and updated accordingly.